Category: Marketing Strategy

  • When the System Glitches, Humans Create the Story

    I ordered a few things online during Black Friday. A week later, I got an email saying my package was delayed. Fine. Happens. Then the package showed up anyway. The tracking still said “in transit.” The next day, I got another email saying the order couldn’t be delivered… and I was being refunded. So now

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  • Free Doesn’t Mean Cheap

    Marketers love talking about value. Premium value.Exclusive value.High-ticket value. But sometimes the most valuable things arrive with a very different label: FREE. When I first moved into my place, I bought a $165 bookshelf from Amazon. Fake wood. Self-assembled. The instructions looked like a treasure map written by IKEA. And somehow I ended up with

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